The floating WhatsApp chat bubble on your customer panel.
Support — the floating WhatsApp bubble.
A floating chat bubble that opens WhatsApp to your support number.
Setting
Options
Colour
WhatsApp green · My brand colour
Position
Right · Left
The bubble uses the support WhatsApp number from Branding. If that number is missing or malformed, the bubble becomes a dead button — your customers will press it and nothing will happen, and you will never hear about it.Send yourself a test message after setting it.
WhatsApp green is instantly recognisable and gets more taps. My brand colour looks tidier. If support volume matters more than aesthetics, choose green.
Separately from the bubble, the home page can carry a WhatsApp support card — “Need help? <your brand> replies personally on WhatsApp.” Turn it on under Pages.
Only promise what you can keep. “Replies personally” sets an expectation; if you answer once a week, say so on your Contact page instead.
