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Everything runs on two ideas: a prepaid wallet you top up yourself, and seats you spend it on. Understand those and the rest follows.

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The wallet

A prepaid balance in your account currency, fixed at approval — INR for India, USD everywhere else.
  • You top it up yourself, whenever you like — no need to ask us
  • It is debited automatically when you assign a seat, and monthly for your panel fee
  • Nothing is ever auto-charged to a card
  • Every movement is recorded in a ledger you can read at any time
See Wallet and top-ups.

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Seats

A seat is 30 days of access to one plan, for one customer.
1

Your seat rate is calculated

The plan’s retail monthly price, minus your reseller discount — 10% for every new reseller.
2

Your wallet is debited

That exact amount, once.
3

The customer's access starts

Immediately, for 30 days.
Assigning the same plan again extends the customer by another 30 days rather than creating a second seat.
Seats do not renew themselves. When 30 days are up, access stops until you assign again. This is deliberate — you are never billed for a customer who has stopped paying you.

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What the program costs

The panel fee is debited from your wallet automatically. Your Overview dashboard shows it, and the date it is next due, in the terms strip.

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Your seat discount

Every reseller starts at 10% off retail. That is the base rate, given to everyone on day one with no negotiation. It is set per account, and it improves as you grow. The more seats you run — and the more you bring to the table — the better a rate we can agree with you. When you have volume behind you, ask.
Your current discount and panel fee are shown on your Overview dashboard’s terms strip — that is the authoritative place to read them. See Overview dashboard.

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Your margin

We take no revenue share. You set your prices, you collect the money, you keep the difference.

A worked example

Using the standard figures shown on the application page:At that margin:
  • 10 customers → ₹6,000 / $120 a month
  • 50 customers → ₹30,000 / $600 a month
  • 100 customers → ₹60,000 / $1,200 a month
Your panel fee is covered by your second customer.
Illustrative figures. Your real seat cost per plan is shown in the Assign a seat drawer and in the Pricing manager’s Your cost / 30d column — always price from those.

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Charging in your own currency

Your wallet is INR or USD. What you show and charge customers is entirely separate — set a storefront currency and rate and the whole panel converts. A reseller in Morocco can hold a USD wallet, display dirhams, and take payment by bank transfer. We are not involved in that transaction at all. See Pricing manager.

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Who is responsible for what

We handle

Tool accounts and logins, keeping tools working when they change, hosting, TLS certificates, platform uptime, and the panel software.

You handle

Your pricing, your customers, collecting their payments, your own refunds, first-line support, and your published policies.
You are the merchant of record for your customers. They buy from you, not from us — which is why your legal pages and refund terms are yours to publish and honour. See Reseller agreement.