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Money

Nothing to apply, and no setup or joining fee. Once running you pay two things, both from your prepaid wallet: your seats (at your discounted rate) and a panel fee of ₹999 / $20 per month. There is no revenue share. See How the program works.
No. Zero revenue share. What your customers pay you is entirely yours.
Your discounted seat rate for that plan — the retail monthly price minus your reseller discount — charged once, for 30 days. The panel shows you the exact figure before you confirm.
Every reseller starts at 10% off retail — the base rate, given to everyone from day one. It is set per account and reviewed upward as you grow: the more seats you run, the better a rate we can agree. Once you have real volume, ask us. Your current rate is on your Overview dashboard as “−N% on every seat”.
Not for a change of mind, a mistake, or a customer who cancels. Only where the fault was ours. See Billing policy.
Yes — any currency. Your wallet is in INR or USD, but what you display and collect is entirely up to you. See Pricing and plans.
Your margin is your price minus your seat rate, times your customers. Using the figures on the application page — a $18 seat sold at $30 — that is $12 per customer per month: $120 at 10 customers, $600 at 50, $1,200 at 100. Your real seat rate per plan is shown in the Assign a seat drawer.

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Customers

Yes — either send them a reset email or set a temporary password yourself. You do not need to contact us. See Managing users.
No. That is effectively an account takeover, so it stays with us. Contact us if a customer genuinely needs it changed.
They have no seat. Adding a customer creates the account; assigning a seat grants access. See Seats and plans.
No, and that is deliberate — you are never charged for a customer who stopped paying you. Tracking renewals is your job.
Yes. They arrive with no access until you assign a seat, so self-signup collects leads rather than giving anything away.
Not in the panel — the interface, emails and page source carry your brand only, and if our name appears there it is a bug worth reporting.The tools are different. Tool access runs through shared proxy hosts, so opening a tool can show something like sem.gfxtoolz.ai, ee1.gfxtoolz.com or api.gfxtoolz.ai in the address bar. That is expected and cannot be removed. If asked, say you use a shared tools provider — see Where our domains can still appear.

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Setup

No. yourname.gfxtoolz.ai is free and you can run on it indefinitely. Connecting your own domain is free whenever you want it.
No — use a subdomain such as app.yourbrand.com. See Custom domain.
No. Bank transfer, UPI, WhatsApp and cash all work fine — you assign the seat once you are paid.
No. Emails already carry your branding and link to your domain without it. SMTP only changes the technical sending address. See Email and SMTP.
They are separate accounts on separate addresses. Create a test customer to see what your customers see.

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Running the business

You do. They never contact us, and you should never give them our details. You escalate broken tools to us. See Support and downtime.
Report it to us with the tool, the error and when it started. We fix tools centrally, so every panel recovers together.
A stable tool unavailable for more than 72 consecutive hours becomes eligible for consideration — see Support and downtime.
No. Sell to end users; send anyone wanting to resell to us to apply.
Log them out everywhere and reset the password — both are in your panel. You are accountable for your customers’ behaviour, so act on it. See Acceptable use.
Yes, whenever you like. Give your own customers reasonable notice, and talk to us about any remaining balance.

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Still stuck?

Troubleshooting

Assignment refusals, domains that will not verify, emails not arriving, customers who cannot sign in — the specific failures and their fixes.

Contact us

Use your usual channel with us. Include your reseller name, and for billing questions the relevant ledger entry — it saves a round trip.