> ## Documentation Index
> Fetch the complete documentation index at: https://reseller-docs.gfxtoolz.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> The floating WhatsApp chat bubble on your customer panel.

<Frame caption="Support — the floating WhatsApp bubble.">
  ![The Support section with chat bubble colour and position](https://app.gfxtoolz.ai/docs-assets/reseller/appearance-support.png)
</Frame>

A floating chat bubble that opens WhatsApp to your support number.

| Setting      | Options                              |
| ------------ | ------------------------------------ |
| **Colour**   | `WhatsApp green` · `My brand colour` |
| **Position** | `Right` · `Left`                     |

<Warning>
  The bubble uses the **support WhatsApp number** from [Branding](/customize/branding). If that number is missing or malformed, the bubble becomes a dead button — your customers will press it and nothing will happen, and you will never hear about it.

  Send yourself a test message after setting it.
</Warning>

<Tip>
  `WhatsApp green` is instantly recognisable and gets more taps. `My brand colour` looks tidier. If support volume matters more than aesthetics, choose green.
</Tip>

## The related home widget

Separately from the bubble, the home page can carry a **WhatsApp support card** — *"Need help? \<your brand> replies personally on WhatsApp."* Turn it on under [Pages](/customize/appearance/pages).

<Note>
  Only promise what you can keep. "Replies personally" sets an expectation; if you answer once a week, say so on your [Contact page](/customize/pages) instead.
</Note>