> ## Documentation Index
> Fetch the complete documentation index at: https://reseller-docs.gfxtoolz.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Tools and tool pages

> How customers find and open tools, and why they only ever see what their plan includes.

<Frame caption="The Tools page — what a customer's plan entitles them to.">
  ![A customer's tools page showing available tools](https://app.gfxtoolz.ai/docs-assets/reseller/tenant-tools.png)
</Frame>

## Entitled tools only

Customers see the tools **their plan includes** — not a catalogue of everything on the platform.

<Note>
  This matters commercially: a customer on your entry plan cannot browse what they are missing unless you show it to them on your pricing page. Upsell happens through your storefront, not through a locked tool list.
</Note>

A customer with **no seat** sees no tools at all, even though they can sign in.

## Layouts

`Cards` (grid with details) · `Compact` (denser rows) · `Pills` (rounded chips) — set under [Pages](/customize/appearance/pages).

## Finding a tool

The header search (`⌘K`) matches tools by name. **Browse by category** on Home filters by type — AI Tools, SEO Tools, Graphics Design, Video Editing, Presentation, Content Writing, WordPress — each with a count.

## Opening a tool

<Frame caption="A tool page — what the tool is, and the button that opens it.">
  ![A tool detail page](https://app.gfxtoolz.ai/docs-assets/reseller/tenant-tool-detail.png)
</Frame>

Each tool has its own page describing what it does and how to launch it. Launching consumes one of the customer's **device slots** — the **Devices** tile on Home shows usage against their plan's cap.

<Warning>
  Device limits are per plan. A customer who signs in from a phone, a laptop and a work machine can exhaust a 1-device plan quickly, and the fix is either a bigger plan or clearing their devices from [Users](/panel/users).
</Warning>

## When a tool is not working

Tools are third-party services. When one breaks, it usually breaks for every panel at once and we fix it centrally.

<Steps>
  <Step title="Your customer tells you">
    They never contact us — they do not know we exist.
  </Step>

  <Step title="You check the Status page">
    See [Account, Status and Extension](/customer-panel/account).
  </Step>

  <Step title="You report it to us">
    With the tool, the error and when it started. See [Support and downtime](/policies/support).
  </Step>
</Steps>

<Tip>
  Tell customers up front which tools are in their plan, in your own words, on your pricing page. Most "this tool is missing" messages are really "I did not know it was not included".
</Tip>